Cookups Case Study: How we made a user-centric app

Cookups is the largest homemade food platform in Bangladesh, which I’ve worked on to tailor the user experience of users. It provides homemade food from authentic cooks. It’s actually more like an Airbnb of food for Dhaka (The city I live in).

Some off-topic: Most of the Startups and/or businesses in our country don’t take user experience seriously. Which ends up as bad user experience but they don’t seem to connect with users to know their problems. I use a bunch of those apps because there is no other option.

At Cookups things went differently though. We started with the users. In this user-first approach, we learned a lot, resulting in satisfied users.

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